We can help demonstrate how you work with customers and the business results they achieve using your products and services. We can also secure testimonial quotes that add credibility to your sales and marketing efforts.
Our journalistic expertise in researching, interviewing and writing enables us to capture the value delivered to your customers, from their perspectives. Our carefully crafted stories can be used as documents or web pages, or as the basis for customer videos, podcasts, live events and sales conversations.
We can help manage your customer reference program by qualifying customers, working with internal stakeholders, handling approvals, managing design and completing publishing steps.
Why choose us?
- Experienced. More than 25 years’ experience writing case studies and customer reference assets.
- Proven. Track record of supporting world-leading organisations, including Hewlett-Packard Enterprise, Insight, Microsoft, Observe.AI, Twilio and The Trade Desk.
- Global. Writers located around the world, with deep journalistic experience ideal for interviewing customers and crafting compelling stories.
- Comprehensive. Ability to handle project management and publishing steps, including qualifying customers, managing approvals and design, and uploading to online platforms.
- Knowledgeable. Deep understanding of business and government challenges, especially in focus sectors such as IT, telecommunications and professional services.